Mansoura University seeks for leadership and distinction in educational, research and community service process to contribute in building a knowledge society within the sustainable development framework, and on this basis it has committed to implement quality management system in accordance with following policies:
1- Satisfying beneficiaries of university's services:
university is constantly striving to achieve requirements of current and future beneficiaries, within procedures and work steps, and ensuring commitment to implementing quality management system in university's departments.
2- Continuous development and improvement:
university seeks, through Center for Quality Assurance and Performance Assessment, to reach desired quality objectives to achieve continuous development and improvement in accordance with quality assurance and sustainable development concept
3- Application of approved standards:
University is obligated, through Center for Quality Assurance and Performance Assessment, in all its operations, to apply standards of National Authority for Quality Assurance and Accreditation
4- Qualification and training:
University relies heavily on skills and competencies of its employees and is committed to qualifying them and developing their competence through continuous training. Training needs are determined on work requirements, developments, and techniques, where training outputs are verified and its results are effectively evaluated.
5- Responsibility for implementation:
Responsibility for implementing quality management system is a shared responsibility of all university employees to perform their assigned work that has a direct impact on quality of services provided to beneficiaries

Believing in importance of providing distinguished educational, research and community services, top management of Mansoura University is committed to the following:
1- Establishing, implementing and developing a quality management system based on requirements of National Authority for Education Quality Assurance and Accreditation
2- Compliance with all relevant laws and regulations
3- Supporting continuous and sustainable development of education and scientific research system to ensure qualifying students for requirements of local and regional labor market
4- Seeking creativity and innovation to achieve professional and research excellence
5- Evaluating and analyzing community needs to achieve requirements of beneficiaries and stakeholders and exceed their expectations by providing competitive high quality services
6- Enhancing integrity and transparency practices to combat corruption
7- Setting measurable quality goals and following up implementation of those goals
8- Providing necessary resources and defining responsibilities and authorities within university
9- Rehabilitation and development of efficiency of all university employees by holding training courses and workshops and determining training needs based on beneficiaries requirements, work developments
10- Improving effectiveness of quality management system and evaluate opportunities for continuous improvement
These policies, procedures, and related instructions are fully applied to all university operations and services. These policies are communicated to all employees, faculty members, beneficiaries, and external suppliers and available to stakeholders in appropriate manner. Therefore, all university affiliates must adhere to the application of this policy.